FAQ

1. What is 676?

There are exactly 676 possible two-letter combinations from AA to ZZ. 676 gives each combination one position in a finite collection. Each pair can be claimed once. Read more on the About page.

2. Who is behind this?

676 is the work of Ed Henderson. Legally, it runs through Neep, an ordinary UK partnership. See the Terms for the small print.

3. What do I get when I claim a pair?

Your pair gets its own square in the 676 grid, its own pair page, your chosen colour, your display name, a short description and one external link. There are no images, avatars or complicated page layouts.

4. Am I buying the actual letters?

No. Claiming ED does not give you ownership of the letters E and D, a trademark, a domain name or other intellectual-property rights. You are claiming the ED position within 676.

5. Will you sell my pair to somebody else later?

Once your claim has been paid and confirmed, 676 will not sell that pair to another claimant.

6. Is my page guaranteed to exist forever?

No web service can honestly promise perpetual operation, but we intend to keep 676 running for as long as we possibly can. Our real commitment is narrower: once your pair is paid and confirmed, it won't be resold to someone else.

7. How do I claim a pair?

Choose an available pair and submit the claim form. Claims are reviewed manually. If yours is the first valid claim and is accepted, we will email you and reserve the pair while you pay.

8. Does submitting the form reserve it immediately?

676 is a static site, so another request may have been received shortly before yours. The first valid submission received has priority. Your pair becomes reserved when 676 acknowledges and accepts your claim.

9. What if two people request the same pair?

The first valid submission timestamp gets priority. If the earlier claimant does not complete payment within their reservation window, the pair may become available to the next claimant.

10. How long is a reservation?

Normally 48 hours from the point we acknowledge and accept your claim. If payment is not completed in that period, the pair may become available again.

11. How do I pay?

If your claim is accepted, 676 sends you a Stripe invoice/payment link. You complete payment using Stripe's hosted payment page.

12. Why doesn't the website take payment immediately?

Claims are manually reviewed first. That avoids charging multiple people for the same pair and allows us to moderate submitted content before taking payment.

13. What currency are prices in?

British pounds sterling (GBP).

14. Why do some pairs cost more than others?

Some combinations are more distinctive or desirable than others, so prices vary. The price shown on each pair page is the price for that pair.

15. Can the price change while I'm paying?

Once a valid claim is accepted, the price attached to that claim should be honoured for its reservation window.

16. Can I negotiate?

No - prices are fixed to keep things fair and simple for everyone.

17. Can I claim more than one pair?

Yes, subject to manual review. There are no bulk discounts currently.

18. Can I choose my square's colour?

Yes. Choose one solid six-digit hex colour.

19. Can I choose the letter colour?

676 automatically chooses black or white lettering based on contrast against your chosen background.

20. Can I use transparency?

No. Claimant colours are solid colours.

21. Can I upload a photo or logo?

No. The letters and chosen colour are the visual identity.

22. What appears on my claimed page?

Typically the coloured pair square, your display name, short description, external link if active and claimant/date metadata. The raw hex colour is not displayed.

23. Do I get an account?

No. There are no user accounts, passwords or dashboards.

24. Can I change my details later?

Yes, within reason. Email us if you need an occasional update to your display name, description, colour or destination URL. Changes are handled manually.

25. Can I change my pair?

No - once claimed, your pair is permanent.

26. Can I sell or transfer my pair?

Transfers and resale are not currently supported.

27. Can I link to any website?

No. The URL must use HTTPS and comply with the site’s acceptable-use rules.

28. What kinds of links/content are prohibited?

At minimum: illegal content, explicit sexual content, malware, phishing, scams/fraud, hate/extremist content, prohibited gambling, prohibited drug/weapons sales, impersonation and clear intellectual-property infringement.

29. What if my destination later becomes unsafe or inappropriate?

676 may disable the outbound link. Your pair remains claimed. The page does not publicly label the link as suspended; the link simply stops appearing.

30. Can I claim initials that also belong to a famous company?

The pair itself is not automatically reserved for that company. However, you must not impersonate another person/company, falsely imply association or infringe their rights.

31. Is 676 advertising?

Not primarily. You are paying to claim one of 676 finite positions and give it your identity, colour and link.

32. How much traffic will I get?

No traffic level is guaranteed.

33. Will this improve my SEO?

No SEO benefit is promised. Claimant outbound links are marked as sponsored.

34. Will my email be public?

No, unless you independently choose to put it into public content.

35. Will I be subscribed to marketing?

No. Submitting a claim does not automatically subscribe you to a newsletter.

36. What personal information do you collect?

Only information needed to process and administer claims, payments, moderation and reasonable updates. The Privacy Notice explains this in detail.

37. What if I change my mind?

You can cancel for any reason within 14 days of your claim being confirmed, for a full refund - even if your page has already gone live. Email us and we'll take it down and free up the pair for somebody else.

38. Why might a claim be rejected?

For example: an earlier valid claim exists, prohibited content/link, fraud, impersonation, IP infringement, invalid HTTPS URL, or breach of the Terms.

39. What do Available, Reserved and Claimed mean?

Available - can be requested. Reserved - a valid claim has been accepted and payment is awaited. Claimed - payment has been received and the pair is no longer available.

40. What happens when all 676 are claimed?

The collection is complete. No additional two-letter pairs are added to 676.

41. Will you then add three-letter combinations?

There are no plans to expand the 676 inventory beyond its original 676 two-letter positions. Any future experiment would be separate.

42. Why is so much of this manual?

Because there are only 676 possible pairs. Keeping moderation, invoicing and updates manual keeps the site itself simple, fast and reliable.